As private equity dominates wheelchair market, users wait months for repairs

https://www.statnews.com/2024/05/01/wheelchair-repair-delay-numotion-national-seating-mobility/

When Maureen Amirault purchased her first electric wheelchair in 2020, she had been living with muscular dystrophy for decades. Braces and a cane helped, but walking became too arduous, so she got a chair through a company called Numotion.

The first few months were great. The headrest fell off, but Numotion fixed it in a matter of days.

“That was my expectation moving forward,” said the lifelong Connecticut resident. “But for the past three years, I’ve never been without a repair issue, and I’ve usually had multiple repair issues.”

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"author": "Timmy Broderick",
"date": "2024-09-27T22:32:24.000Z",
"description": "Over the last decade, private equity firms acquired scores of wheelchair makers. Now, users routinely wait months to get their chairs repaired.",
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"title": "After private equity firms gobbled up wheelchair makers, users pay the price in long repair times",
"url": "https://www.statnews.com/2024/05/01/wheelchair-repair-delay-numotion-national-seating-mobility/"
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"url": "https://www.statnews.com/2024/05/01/wheelchair-repair-delay-numotion-national-seating-mobility/",
"title": "After private equity firms gobbled up wheelchair makers, users pay the price in long repair times",
"description": "When Maureen Amirault purchased her first electric wheelchair in 2020, she had been living with muscular dystrophy for decades. Braces and a cane helped, but walking became too arduous, so she got a chair...",
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